Shipping policy

📦 Shipping Policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be prepared for shipment.

Shipping Time

Estimated delivery time is 7–15 business days, depending on your location.

Please note that shipping times may vary due to:

  • High demand periods
  • Customs processing
  • Carrier delays

Shipping Locations

We currently ship to United States and selected international countries.

If your location is not available at checkout, please contact us at thankstore10@gmail.com.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 business days for tracking information to update.

Delays

While we strive to deliver your order on time, we are not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • External factors beyond our control

Incorrect Address

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they are marked as delivered by the carrier.
If you experience an issue, please contact your local carrier directly.

Multiple Shipments

In some cases, your order may arrive in separate packages, depending on product availability and warehouse location.

Customs & Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply.

Contact

If you have any questions about your order, feel free to contact us at:
📧 thankstore10@gmail.com